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Certification and Compliance Reporting System
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The Office of Equal Opportunity is pleased to welcome you to our Certification and Compliance Reporting System (CCRS).

Our web-based software system replaces cumbersome paper processes with streamlined online processes to help facilitate contract compliance reporting for companies doing business with the City of Cleveland.

Our system is accessible to Cleveland Departments, Consultants, Contractors, and the General Public. The following key features are available, depending upon levels of access:

  • Enhanced online CSB/MBE/FBE/LGBTBE & Section 3 Certification Registry, with key-word search capabilities and directory download.
  • Communication with contractors via email, regarding subcontractor utilization.
  • Online and automated tracking of goal attainment.
  • Online verification of subcontractor payments and revenues.
  • Flexible reporting capabilities.

Office of Equal Opportunity
Melissa K. Burrows
Chief of Public Affairs
601 Lakeside Ave, Room 335
Cleveland, Ohio 44114

P: 216.664.4152
Ohio Relay: 711
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Mission Statement

To advance equal economic benefit for all Clevelanders by ensuring compliance with contractor goals and requirements, by providing development and support activity for target groups, and by overall advocacy, with a commitment to excellent public service.


- Mayor's Office of Equal Opportunity
The City of Cleveland Certification and Certification and Compliance Reporting System is powered by B2Gnow software